PRINTER FAQS
My
printer is printing smudged/distorted pages?
When printing on
untraditional paper your printer may experience smudges, un-even or crooked
text, and/or text that runs off the edges of the paper. Your printer may be
printing fuzzy, blurry, and/or other faint text because of dirty print heads.
All modern printers have some type of printer cleaning, self-test, and/or diagnose
mode that can be performed to check and clean the printers print heads and
other internal equipment used to print.
How
do I fix a paper jam?
Turn off the
printer. Inspect the location or tray the printed paper ejects to. If the stuck
paper is visible manually remove it. Remove all paper trays and any paper that
may be stuck between the tray and the printer. If the stuck paper is visible
manually remove it. Open the printer door that allows you access to the printer
ink cartridges or toner and look for any stuck paper. If the stuck paper is
visible manually remove it. Turn the printer back on.
I
lost my printer installation disk, how can I install my printer?
Thankfully a
missing printer installation disk or disc is not the end of the world and will
not require you to wait until a new diskette or CD can be sent to you. Today
all printer and other hardware manufacturers are providing downloads on the
Internet to their software programs and drivers that are included with their
products.
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