Being in IT support
we are often asked similar questions a lot of the time. We have therefore
compiled a list of common questions and possible solutions to help aid you in
solving your own computer issues. Please click on a section to the left to find
faq's about certain areas of IT.
COMPUTER FAQS
My
computer does not turn on, what do I do now?
First check the
computer's power cord to make sure it is completely plugged into the wall
socket. If you are using a plug strip, make sure it is completely plugged into
the wall socket and that the power switch on the plug strip is turned on. Some
plug strips also have a built in circuit breaker which usually looks like a
black or red button near the power switch. Press the button to reset it and see
if that solves the problem.
What
do I do when my computer crashes?
There are many
reasons why a computer may just stop working or "freeze". Most of the
time there isn't much we can do about it, it is a fact of life that computer
programs have become so complex that occasionally users will experience
problems even when performing common tasks. When your computer no longer
responds to keyboard commands your best bet is to restart the computer.
What
do I do if my hard disk fails to work?
As with most
computer errors, your first step is to shut down your computer and restart it.
This will help you determine whether or not you actually have a hard disk
problem. If the disk is severely damaged then your computer will probably fail
to restart properly. If this is the case then contact MCWare IT Solutions, this
is a job for the professionals.
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