EMAIL FAQS
I am
unable to send or receive email?
Verify that your
computer is able to see the Internet and/or other computers to ensure that your
computer is not encountering a connection issue, which would be causing your
e-mail issue. Ensure that your Internet e-mail server or your Network e-mail
server is not encountering issues by contacting either your Internet Service
Provider or your Network administrator.
I
can't receive any email attachments?
If the e-mail box
is full of other e-mail messages, and/or your storage space is only a few
megabytes, it's possible that the attachment being sent cannot be received.
Often if this problem is occurring the person sending the e-mail should get a
response back from your e-mail server indicating that your mailbox is full
and/or has exceeded its allocated size. Because computer viruses and other malware
are best distributed through e-mail, many e-mail service providers, companies,
and e-mail programs prevent certain types of file extensions from being
distributed or received through e-mail. For example, Microsoft Outlook protect
its users by automatically disabling certain file extension types from being
received in e-mail.
Are
spaces allowed in email addresses?
Just like an
Internet URL no spaces are allowed in an e-mail address. However, names can be
broken up using a period; for example, John Smith may have an e-mail address:
john.smith@example.com or john.s@example.com because no spaces are allowed in
the e-mail address.
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