MOUSE & KEYBOARD FAQS
Why
is my mouse acting erratically?
Users who have an
optical mechanical mouse (most common mouse for desktop computers) are likely
experiencing erratic behaviour because the mouse is not clean or is dirty. If
you've cleaned the mouse and continue to encounter issues and this mouse has
worked in the past fine unfortunately your mouse is likely defective. One
additional test that can be done to help determine if this is the case or not
is to connect the mouse to another computer. Otherwise we suggest replacing the
mouse.
The
wheel on my mouse isn't working properly, what do I do?
If you're running
any version of Microsoft Windows and are encountering issues with the mouse
wheel, first attempt to adjust the mouse settings through the Mouse Properties
window. This window can be accessed by opening the Control Panel and
double-clicking the Mouse icon.
How
can I clean my keyboard?
The keys on a
keyboard are only clipped on, with a knife or other thin object, carefully pop
the keys off, this will allow you to clean under the keys as well as cleaning
the keys themselves (make sure you remember where they went!).
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